Privacy Policy

This policy explains what information Guangzhou Yangtianxia Intellectual Property Service Co., Ltd. ("we") collects on www.ytx-ip.com, why we collect it, where it is stored, and the rights you can exercise.

What we collect

Form data: the name, phone or WeChat ID, email address and enquiry description you submit through the enquiry form.

Visit data: page path, referring site and search term, device type, and a one-way hash of the IP address plus browser information. We do not store raw IP addresses and we run no third-party analytics or advertising scripts.

Correspondence: product, brand, trademark and case information you send us over WeCom, phone or email.

Admin sessions: only for staff logins, holding a session token and the account email for authentication and permissions.

Why we need it

Form data lets a consultant call you back and prepare a clearance search or filing proposal. Without contact details we cannot answer an enquiry.

Visit data is aggregated by day inside this system to see which pages are actually found and read. It is not used to profile individuals.

Case information is used to run the work you instruct - trademark and patent filings, marketplace registry, complaints and appeals, TRO response - and to prepare evidence where a dispute is involved.

Storage and disclosure

The site and its database are hosted on cloud infrastructure inside mainland China.

We never sell, rent or trade personal information. It is shared with third parties only where needed to perform your instruction - intellectual property offices, marketplaces, your nominated agents - or where law or a competent authority requires it.

Images and files on this site are served by the site itself; we do not embed third-party content delivery or tracking services.

Retention

Enquiry records are kept while the service is being provided, and necessary business records are retained afterwards for the period required to handle any dispute.

Visit statistics are aggregated by calendar day and can be purged at any time; visitor identifiers are hashes and cannot be reversed to an individual.

Where you ask us to delete information, we do so to the extent the law allows and tell you what must still be kept.

Your rights

You may request access, a copy, correction, supplementation or deletion of your personal information, and you may withdraw consent previously given.

To exercise these rights, email 007@ytx-ip.com or call +86 181-4874-3558 (Mr. Cai, Mon-Fri 9:00-18:00 GMT+8). We reply within 15 working days after verifying identity.

You may also complain to the authority in charge of personal information protection if you believe our processing harms your rights.

Minors

This site is intended for businesses and cross-border sellers, not for anyone under eighteen. We do not knowingly collect information from minors and will remove any such submission on request.

Updates to this policy

The date at the top of this page changes whenever the policy is revised. Material changes are also shown next to the enquiry form.